Bill McGowan was born and grew up in New Zealand and currently resides in Sydney with his family. Bill has been self-employed in various businesses since the early 70s and is now retired. He started and sold many businesses over the past 50 years. In early 1983, he established the franchised business known as Fastway Couriers. Fastway became a household name in Australia and New Zealand in the transport and franchising sectors. The business was also developed internationally. When he started Fastway, he was shocked at how many potential franchises had no idea about running their own business, so he developed many franchises, training programmes and manuals to assist them in understanding how to operate their own business. When he retired, he decided to put the knowledge he had learnt over the years into this book.